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Certified E-Commerce Specialist with Workforce Development Kit

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Certified E-Commerce Specialist with Workforce Development Kit

This e-commerce specialist course provides in-depth training on the latest industry trends and best practices, including all aspects of e-commerce, such as website design, digital marketing, payment processing, logistics, and customer service. The program is designed to help you gain the skills and knowledge needed to succeed in today's competitive e-commerce landscape.

$3,900.00 (USD)

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infoCareer series
schedule
                                240 Course Hrs
                            

                                Code
                                    WDK2145
                            
calendar_today
                                9 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview
Objective
Syllabus
Requirements
Prerequisites
Instructor
FAQs
Reviews

ENROLL NOW

phone Call Us:

855.520.6806

Overview

Objective

What you will learn

E-commerce business models, advantages, and disadvantages
E-commerce website design principles, features, and functionality
E-commerce website platforms, software, and web development tools
Digital marketing strategies, including social media, SEO, PPC, and email marketing
Payment processing options, gateways, fraud prevention, and security
Logistics and supply chain management for e-commerce fulfillment, inventory, shipping, and returns
Customer service best practices and customer loyalty
Analytics tools, sales metrics, customer engagement metrics, and CRO
Practical experience through hands-on projects and case studies
Develop computer skills and technological literacy to succeed in the modern workplace, including typing, file management, and proficiency in Microsoft software
Improve communication skills, build better relationships, and develop math and English language abilities
Learn practical life skills such as making decisions, preventing intimidation, and designing a happy life

How you will benefit

Understanding of e-commerce business models and market trends needed to identify new opportunities and potential areas for growth in the industry
Knowledge of website design principles and functionality to create effective and user-friendly e-commerce websites that drive traffic, increase conversions, and generate revenue
Mastery of digital marketing strategies to attract and retain customers, increase brand awareness and loyalty, and drive sales
Understanding payment processing options and security to ensure the safety and integrity of e-commerce transactions and protect customers' financial information
Expertise in logistics and supply chain management can provide optimize fulfillment, reduce costs, and improve customer satisfaction
Mastery of customer service best practices and CRM systems can help you develop and maintain strong customer relationships and enhance customer loyalty
Knowledge of analytics tools and metrics help measure and optimize the performance of e-commerce websites and marketing campaigns, increasing sales and revenue
Practical experience through hands-on projects and case studies can help you apply theoretical knowledge to real-world situations and build a portfolio of work that showcases your skills and expertise
The Workforce Development Kit provides a comprehensive set of essential skills for personal and professional success in the modern world

Syllabus

Introduction to E-commerce
1. Definition of E-commerce
2. E-commerce business models
3. Advantages and disadvantages of e-commerce
4. E-commerce market trends
E-commerce Sales Channel Options
1. Online marketplaces
2. Social media
3. Online stores
4. Mobile apps
5. Affiliate marketing
6. Influencer marketing
7. Email marketing
E-commerce Sourcing Products
1. Manufacturer or supplier
2. Suppliers
3. Creating your own products
E-commerce Manufacturers and Suppliers
1. Private label manufacturers
2. White label manufacturers
3. Dropship suppliers
E-commerce Producing Products
1. Target market
2. Producing high-quality products
3. Production costs
4. Trends
5. Packaging
Wholesale - Trade Shows
1. Do your research
2. Setting up a booth
3. Information about your products, your business, and your wholesale terms.
4. Developing customer loyalty
International Shipping
1. Customs Regulations
2. Using the Right Shipping Carrier
3. Required Documentation
Fulfilling Orders
1. Making sure products are well-packaged and protected.
2. Choosing a shipping method
3. Keeping track of inventory levels
4. Checking for accuracy and completeness
5. Preparing for shipping
6. Shipping in a timely manner
7. Customer follow-up
8. Outsourcing and drop-shipping
Advertising & Digital Marketing
1. Determining your target market
2. Effective channels for reaching your target audience
3. Creating a budget
4. Tools for advertising and marketing
5. Digital Marketing Strategies
6. SEO
E-Commerce Operations & Best Practices
1. Providing excellent customer service
2. Offering a great product
3. Well-designed website
4. Promoting your business
5. Competitive Pricing
6. Multiple payment options
7. Fast shipping
8. Having a well-organized plan
9. Case Studies - Multitask - Interview with Julia Xu
Final Project: Launching Your E-commerce Business

Workforce Development Kit
1. Workplace Skills
  1. Computer Skills for the Workplace
  2. Intermediate Microsoft Excel 2019
  3. Intermediate Microsoft Word 2019
  4. Introduction to Microsoft Excel 2019
  5. Introduction to Microsoft PowerPoint 2019/Office 365
  6. Introduction to Microsoft Word 2019
  7. Keyboarding
  8. Introduction to Microsoft Outlook 2019
  9. Introduction to Windows 11
2. Soft Skills
  1. Get Assertive!
  2. Skills for Making Great Decisions
  3. Achieving Success with Difficult People
  4. Interpersonal Communication
  5. Keys to Effective Communication
  6. Listen to Your Heart, and Success Will Follow
3. Academic Support
  1. Math Refresher
  2. Grammar Refresher
  3. Grammar Refresher II
4. Language Support
  1. Grammar for ESL
  2. Writing for ESL

Requirements

Requirements:

Hardware Requirements:

This course can be taken on either a PC or Mac. Chromebooks are not compatible.
Some content within the Workforce Development Kit may have individual hardware and software requirements. Much of the content within the Computer Skills section is not compatible with a Mac or Chromebook. Software must be installed and fully operational before you attempt any of the activities. A basic calculator with the ability to add, subtract, multiply, divide, and calculate square roots may be required for some activities within the Math Refresher module.

Software Requirements:

PC: Windows 10 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Prerequisites

Prerequisites:

There are no prerequisites to complete this course. There are no prerequisites for the Workforce Development Kit.

Certification Requirements:

To earn the Certified E-Commerce Specialist credential, successfully complete the course and final exam to earn certification from Lovegevity.

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Instructor

FAQs

What kind of salary can I expect as an e-commerce specialist?

According to Indeed, the average e-commerce specialist salary is $67,996, but it can range from $41,096 to as high as $112,503.

Does this course prepare you for a certification?

Yes. Upon successfully completing the course final exam, you will earn the Certified E-Commerce Specialist credential from Lovegevity University.

Will I get a Certificate of Completion for the Workforce Development Kit?

The Kit is a library of information and content to be used as a reference while completing your ACT. There are no Certificates of Completion for the content found within the Kit. Any activities completed within the Kit will not count towards the completion of your ACT. Completion of your ACT should be your main goal.

Does the Workforce Development Kit prepare you for a certification?

The Kit is designed as a resource to help in your learning journey. There are no certifications available for this content.

How long will I have access to the Workforce Development Kit?

After you enroll and have a start date, you will receive 12 months of access to the content within the Kit. You may utilize any of the resources at your own pace but should focus most of your goal toward completing your ACT in the 12 months allowed.

How will the Workforce Development Kit benefit me?

The Workforce Development Kit is designed to assist you with a variety of professional skills to enhance the specific-career training found in the ACT. Resources in the Kit are intended to aid you in employability, efficiency, and productivity in your chosen career path.

What kind of support will I receive for the Workforce Development Kit?

The Kit is available only as a reference to support your learning. There are no instructors available to answer questions on content found within the Kit. Some of the topics contained within the Kit may have a Discussion area where you can correspond with other students. Support from Student Services is available for general program questions.